Mildy Irritated

My mother is having surgery on her leg tomorrow. She has a basal cell wound that needs to be cleaned and skin grafted. She has been in the Nursing Home re-habing her new hip and this is just one of the many issues that have hampered her recovery. She is scheduled for 7:30 am and needs to be at the hospital at 6am, so the staff at The Home told me last week they would arrange for an ambulance to bring her to the hospital. Fine, perfect, as I live close to an hour away from The Home. My plan was to be at the hospital at around 8am as the surgery shouldn't take more than an hour. Yesterday I was informed by the Home staff that the ambulance would not make the 10 minute round trip drive to The Home and hospital because she is able to ride in a car. They could see if the town bus could pick her up. Or a taxi. Huh? An 80 year old woman on public transportation without medical staff heading for surgery...no fucking way. So, I ask the MD in charge of her care at The Home what we can do - he writes a request to have the ambulance transport her tomorrow morning. Request denied. So....I will be rising at 4am and picking her up at 6am. I asked the nurses how can this be? What about the poor old souls who don't have family? I was told they have sent residents to the hospital by ambulance and if they do not have an urgent need to be brought back by ambulance they have been sent back to The Home in a taxi. Is it just me, or does anyone else see this as very, very, wrong?